FREQUENTLY ASKED QUESTIONS

A: Yes, RUYN offers international shipping, ensuring that customers from around the globe can enjoy our diverse and stylish clothing collections. We aim to provide a seamless shopping experience, and that includes making our products accessible worldwide. Delivery times may vary depending on the destination country. For detailed shipping information, including estimated delivery times for specific regions, please visit our Shipping Information page on the RUYN website. We strive to ensure that your order reaches you promptly and in perfect condition, no matter where you are located.

A: At RUYN, we strive to ensure that our customers receive their orders as quickly as possible. Our standard delivery time for domestic orders is typically between 3 to 5 business days. For international orders, delivery times may vary but generally range from 7 to 14 business days, depending on the destination country.

Please note that delivery times may be affected by public holidays, weather conditions, and other unforeseen events. Once your order is dispatched, you will receive a tracking number to monitor your shipment's progress. For any additional queries regarding delivery, feel free to contact our customer service team.

A: At RUYN, we understand the importance of finding the perfect fit. To help you determine the right size, we provide a comprehensive Sizing Guide on each product page. This guide includes detailed measurements for all our sizes, helping you to compare them with your own body measurements.

Additionally, if you have any doubts or need personalized advice, our customer service team is always here to help. You can reach out via our contact page, and we’ll be happy to assist you in finding the perfect fit. Shopping at RUYN is designed to be seamless and enjoyable, ensuring you look and feel your best in every piece.